Website Security & Hack Recovery

If your website was hacked, shows redirects, malware, spam pages or browser warnings — we diagnose, clean up and fix the root cause.

We work with WordPress, OpenCart/ocStore, Bitrix and custom PHP websites. After cleanup we harden the system: access, updates, WAF, backups and monitoring.

What’s included

Typical scope below. The exact plan depends on the platform and attack vector.

Incident diagnostics & entry point

We analyze files, database, cron tasks, suspicious injections, admin users, server logs and requests to identify how the infection happened.

Malware cleanup

We remove malware, backdoors, web-shells, unwanted redirects and injections. Clean theme/plugin files, core, uploads and database.

Patch vulnerabilities & hardening

Update core and components, restrict risky endpoints, harden admin access, file permissions, 2FA and password policies.

Anti-spam & form protection

Stop spam registrations/leads, configure form protection, rate limits, proper reCAPTCHA flow and server-side bot mitigation.

WAF & server rules

Configure WAF where possible, add Apache/Nginx rules, brute-force protection, block suspicious patterns and lock down sensitive endpoints.

Backups & recovery plan

Set up regular backups for files and database, verify restores and prepare a clear incident recovery plan.

Monitoring after cleanup

Track repeat infections, suspicious requests, unexpected file changes, error spikes and server load. Verify stability.

Help with Google/Yandex warnings

After cleanup, we help prepare the site for review and submit reconsideration requests in Search Console/Webmaster.

Why SUPPORTS.BY

We do more than “clean it once”: we remove the cause and harden the system to reduce recurrence.

Fast start: diagnostics and first actions begin immediately after access.
Cleanup + root-cause fix: we don’t leave the entry point open.
Strong experience with WordPress, OpenCart/ocStore, Bitrix and custom PHP.
Safe changes: backups before actions and verification after.
Business focus: restore trust, uptime and conversions.

How we work

A clear step-by-step process so you know what is happening.

1. Request & symptoms

We collect symptoms: redirects, spam pages, “unsafe” warnings, downtime, unusual server load, unknown admin users.

2. Backup & containment

We create backups and limit risky vectors. If needed, temporarily restrict admin access or suspicious scripts.

3. Cleanup & recovery

We remove malware, clean files and DB, restore normal behavior and eliminate redirects/injections.

4. Hardening & control

Updates, access policies, WAF/rules, anti-spam, backups and monitoring. Final verification and reporting.

Websites we protect

We handle popular CMS and custom stacks:

WordPress (including WooCommerce).
OpenCart / ocStore (e-commerce and catalogs).
Bitrix (corporate and e-commerce).
Custom PHP projects and landing pages.

Not sure what happened? Send a request — we’ll run a quick initial assessment and propose a plan.

FAQ

Common signs: redirects, popups/ads, unknown pages in search, spikes in 404/500, new admin users, browser “unsafe site” warnings, unusual server load.

Sometimes, but if the vulnerability remains, the site often gets hacked again. Best practice: restore + find entry point + patch/harden + protect forms/admin.

Clean and fix the cause first, then verify and submit a review request in Google Search Console. We can guide you through the process.

Yes. We clean both database and files from injections, spam content and hidden links, then add protections to prevent recurrence.

Depends on infection scope and access. Often we can restore basic operation quickly, then hardening and monitoring follow as a separate stage.

Yes. These are common platforms we protect: cleanup, recovery, patching, hardening, admin/form/server protection.

Need cleanup and protection?

Describe the issue — we’ll diagnose, clean and harden your site to reduce the risk of repeat attacks.